We only accept items bought directly from www.spectrababy.ae .
Products bought from other retail stores must be returned to the original place of purchase, according to that store’s return policy. Kindly contact the store from where you purchased the product to review their refund/return policy.
If there is a defect in your product and we found it difficult to repair, we will replace it, subject to your compliance with the instructions for use.
We shall refund the paid cash value in the following cases:
All you have to do is to get in touch with our Customer Service team. The refund requests are only accepted once our team inspects the product/ the validity of your application.
We are extremely confident in the quality and efficiency of our breast pumps and baby products. Yet, we understand why new mamas might hesitate to purchase a product online.
If you’re worried about buying a breast pump or accessory from us and ending up with something that is not right for you or does not work the way you want it to, and being unable to return it, then here are some things you can do:
Our dedicated team will help you choose the best for your needs Spectra breast pump (and accessories). Rest assured, they prioritise your need and interests over everything else.