We appreciate that you are eager to obtain your order as soon as possible, and all orders are dispatched with a courier delivery service within 1 working day (24 hrs). Please note our warehouse is closed on Fridays and Saturdays. In most cases, if you are in a UAE capital city, your order will be shipped in maximum of 2 business days from dispatch. It will take 1 extra day in other smaller cities.
We take 1-2 extra days to dispatch orders if you placed your order during a Sale.
If one or more of the items you have purchased are out of stock, please note that your entire order is held until the out of stock items are available. We cannot ship orders partially, so please order them separately if you want those products to arrive immediately.
If you have particular delivery requirements, please feel free to let us know so we can arrange a special delivery.
All orders over AED 200 have FREE DELIVERY.
For orders under AED 200 the delivery charge is AED 19.
Same day delivery service is available when orders placed in a working day (Sunday to Thursday before noon) for an extra charge, please contact our team to advise you what the charge is for your delivery area.
We reserve the right to cancel or refuse to accept any order placed on the basis of incorrect information regarding pricing or availability.
If a product is received in a damaged condition, unpacking should cease, and the customer should immediately contact our team via our website www.spectrababy.ae contact form, phone or WhatsApp contacts provided on the website. Any shipping damages should be reported within maximum 24 hours from delivery.